FAQ
Frequently Asked Questions
1. How long does shipping take?
We currently offer several shipping options within the United States:
- Express Shipping (3–6 business days): $20
- Free Shipping (7–14 business days): Free
- Free Standard Shipping (7–14 business days): $10
Please note that delivery times may vary depending on your location and seasonal demand.
2. Are the flowers real or artificial?
All of our bouquets are artificial flowers designed to look elegant, realistic, and long-lasting.
3. Do the bouquets require maintenance?
No. Our artificial bouquets require little to no maintenance. No watering or sunlight is needed — simply enjoy their beauty anytime.
4. Can I use these bouquets for weddings or events?
Absolutely. Our bouquets are perfect for weddings, parties, room décor, photoshoots, gifts, and other special occasions.
5. Will my bouquet look exactly like the photos?
We do our best to ensure product photos accurately represent each bouquet. Slight variations in color or arrangement may occur due to lighting and packaging.
6. Can I return or exchange my order?
Yes. We accept returns and exchanges for eligible items within 14 days of delivery. Items must be unused and in their original condition.
7. How can I track my order?
Once your order has been shipped, you will receive a tracking number by email to monitor your delivery status.
8. How can I contact customer support?
You can contact us anytime through our Contact Us page or email support. Our team usually responds within 24–48 business hours.